What is your refund policy? If something is not done to your expectations, please let us know. We’ll send a team out to make it […] - March 21, 2020 by superduper
Can I trust my cleaning professional? All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that […] - March 21, 2020 by superduper
Is my billing information kept safe and secure? We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, […] - March 21, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - March 21, 2020 by superduper
Do the cleaning professionals go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 21, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - March 21, 2020 by superduper
